Help

FAQ

Brightspace

What do I do if I have trouble with my account?
   To access Brightspace, you will need to visit learn.wtc.edu. Your username will be your WTC student e-mail address. If you don't know your password, click on the forgot password link, and Brightspace will send an e-mail to your WTC student e-mail to reset the password. If you continue to have issues, you can use the Brightspace Help link on the top of the page to chat with Brightspace support.

MyLab / Course Compass

How do I access my MyLab (Course Compass)?
   An Access Code must be purchased.  Many times, it is provided with the book.
 
Where do I get a Course ID?
   A Course ID will be provided by your instructor and is located in the MyLab instructions.
 
Who do I contact for Tech support?
   If you need anything reset, you must contact your instructor via email.

MyWTC

How do I get a MyWTC account?
   When you apply to Western Texas College, you are issued a MyWTC account. 
 
How do I login to MyWTC?
   You will login by a username that has been automatically setup.  In most cases, your username is firstname.lastname.  If you do not know your password, use the "I forgot my password" link to have a password reset email sent to the personal email address we have on file for you.
 
What do I do if I don't know my username and password?
   Please send an email to support@wtc.edu or call 325-574-7668 requesting help with your MyWTC login information. 
 
Will my username and / or password change?
   No! You will continue to login to MyWTC with the same username and password.
 
What is Campus Connect?
   Campus Connect is an online service available through MyWTC.  Campus Connect allows students to gain access to a multitude of services and information via the Internet.  Click on the Campus Connect tab to view your:
 
  • Financial Aid
  • Class Schedule
  • Grade Report 
  • Account Status
  • Unofficial Transcript
  • Degree Audit
In addition, Campus Connect allows you to:
  • Add and Drop Classes
  • Pay for Tuition and Fees
  • Request an official transcript
How do I access Campus Connect?
   To access Campus Connect, you must first log on to MyWTC.  Click the Campus Connect tab.
 
How do I pay for my Tuition and Fees?
    You have several options on how you can pay for your Tuition and Fees.  For more information, click on the Paying Tuition and Fees link.

Where do I go for technical assistance?
   For technical assistance, please email support@wtc.edu.